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Volume 39, Issue 4 (2024)
GeoRes 2024, 39(4): 1001-1018 |
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Received: 2024/10/26 | Accepted: 2024/12/20 | Published: 2024/12/20
Received: 2024/10/26 | Accepted: 2024/12/20 | Published: 2024/12/20
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Bharestani A, Razvani A, Rajabi A. The Factors Affecting the Satisfaction of Disabled Individuals with the Tehran Bus Rapid Transfer System According to Social Justice. GeoRes 2024; 39 (4) :1001-1018
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1- Department of Geography and Urban Planning Cenral, Tehran Branch, Islamic Azad University, Tehran, Iran
Abstract (24 Views)
Aims: This study investigates the organization and optimization of BRT lines for disabled individuals and the related strategies to promote social justice.
Methodology: This applied research was conducted in 2024-2025 in Tehran, examining factors influencing the satisfaction of disabled individuals with the BRT transportation system. Data were collected using a researcher-designed questionnaire containing 20 closed-ended questions based on a five-point Likert scale. The content validity of the questionnaire was confirmed using CVR and CVI indices and the opinions of five experts. Additionally, a pilot test was conducted with 15 disabled individuals, confirming the questionnaire’s clarity and appropriate completion time. The statistical population consisted of disabled individuals who used the BRT system in Tehran at least once a week. A simple random sampling method was employed, selecting 100 participants. Data were analyzed using multiple regression through SPSS 24 software.
Findings: This study examined the impact of four factors—accessibility, waiting time, comfort, and support for disabled individuals—on their satisfaction with the BRT public transportation system. Regression results indicated a significant relationship between these factors and satisfaction (R-squared=0.915). The results showed that accessibility, comfort, and support for disabled individuals had a significant positive impact on satisfaction (p-value<0.05), while waiting time had a strong negative effect.
Conclusion: The findings of this study suggest that accessibility to stations, waiting time, comfort, and special support measures in BRT transportation lines have a major impact on the satisfaction of disabled individuals with the public transportation system.
Methodology: This applied research was conducted in 2024-2025 in Tehran, examining factors influencing the satisfaction of disabled individuals with the BRT transportation system. Data were collected using a researcher-designed questionnaire containing 20 closed-ended questions based on a five-point Likert scale. The content validity of the questionnaire was confirmed using CVR and CVI indices and the opinions of five experts. Additionally, a pilot test was conducted with 15 disabled individuals, confirming the questionnaire’s clarity and appropriate completion time. The statistical population consisted of disabled individuals who used the BRT system in Tehran at least once a week. A simple random sampling method was employed, selecting 100 participants. Data were analyzed using multiple regression through SPSS 24 software.
Findings: This study examined the impact of four factors—accessibility, waiting time, comfort, and support for disabled individuals—on their satisfaction with the BRT public transportation system. Regression results indicated a significant relationship between these factors and satisfaction (R-squared=0.915). The results showed that accessibility, comfort, and support for disabled individuals had a significant positive impact on satisfaction (p-value<0.05), while waiting time had a strong negative effect.
Conclusion: The findings of this study suggest that accessibility to stations, waiting time, comfort, and special support measures in BRT transportation lines have a major impact on the satisfaction of disabled individuals with the public transportation system.
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