Persian
Volume 39, Issue 1 (2024)                   GeoRes 2024, 39(1): 37-47 | Back to browse issues page
Article Type:
Original Research |
Subject:

Print XML Persian Abstract PDF HTML Full-Text (HTML)


History

How to cite this article
Rahmati Kachomesghali M, Sanavi Fard R, Eyvazi Heshmat A. Identification and Ranking the Criteria for Sustainable Smart Tourism Growth in Tehran. GeoRes 2024; 39 (1) :37-47
URL: http://georesearch.ir/article-1-1565-en.html
Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Rights and permissions
1- Department of Business Management, Qom Branch, Islamic Azad University, Qom, Iran
2- Department of Management, Payame Noor University, Tehran, Iran
* Corresponding Author Address: Qom Branch, Islamic Azad University, University Boulevard, Pardisan, Qom, Iran. Postal Code: 3749113191 (dr.sanavifard@gmail.com)
Abstract   (1251 Views)
Aims: Smart tourism can be considered as one of the mechanisms that can contribute to the enhancement of competition and the sustainable development of tourism. The objective of this study was to identify and prioritize the criteria that are crucial for the growth of sustainable smart tourism in Tehran.
Methodology: In order to achieve the goal, a survey was conducted in Tehran between 2023 and 2024, employing both quantitative and qualitative research methods. The research tool used in this study was a questionnaire. To determine the most influential factors in the model for the growth of sustainable smart tourism in Tehran, an initial questionnaire was developed. This questionnaire consisted of 42 questions, which were rated on a 4-point Likert scale and distributed to 50 experts. After collecting the experts' opinions in two consecutive phases, a final questionnaire consisting of 39 questions was approved. For data analysis, the Fuzzy Delphi and fuzzy network analysis methods were utilized.
Findings: Based on the screening of indicators using the Delphi approach, 43 indicators in the areas of social, economic, sustainability, suppliers and stakeholders, competitors, natural, technical, and infrastructural were identified as effective factors in promoting smart tourism at the city level in Tehran. According to the results of network analysis, the goal harmonization index of economic, social, political, and environmental objectives had the first priority, and smart experiences had the second priority compared to other factors. Other factors also showed their importance in the development of smart and sustainable tourism based on the obtained coefficients.
Conclusion: The impact of various indicators under social, environmental, technical, infrastructural, and especially economic factors on the development of smart tourism was indicated. In between, indicators related to policymakers and stakeholders have a higher priority compared to other categories.
 
Keywords:

References
1. Buhalis D (2000). Marketing the competitive destination of the future. Tourism Management. 21(1):97-116. [Link] [DOI:10.1016/S0261-5177(99)00095-3]
2. Buhalis D (2004). eAirlines: Strategic and tactical use of ICTs in the airline industry. Information & Management. 41(7):805-825. [Link] [DOI:10.1016/j.im.2003.08.015]
3. Buhalis D, Amaranggana A (2013). Smart tourism destinations. In: Xiang Z, Tussyadiah I, editors. Information and communication technologies in tourism 2014. Cham: Springer. p. 553-564. [Link] [DOI:10.1007/978-3-319-03973-2_40]
4. Buhalis D, Amaranggana A (2015). Smart tourism destinations enhancing tourism experience through personalisation of services. In: Tussyadiah I, Inversini A, editors. Information and communication technologies in tourism 2015. Cham: Springer. p. 377-389. [Link] [DOI:10.1007/978-3-319-14343-9_28]
5. Buhalis D, Law R (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet-The state of eTourism research. Tourism Management. 29(4):609-623. [Link] [DOI:10.1016/j.tourman.2008.01.005]
6. Cacho A, Figueredo M, Cassio A, Araujo MV, Mendes L, Lucas J, et al (2016). Social smart destination: A platform to analyze user generated content in smart tourism destinations. In: Rocha Á, Correia A, Adeli H, Reis L, Mendonça Teixeira M, editors. New advances in information systems and technologies. Cham: Springer. 444:817-826. [Link] [DOI:10.1007/978-3-319-31232-3_77]
7. Casado-Aranda LA, Sánchez-Fernández J, Bastidas-Manzano AB (2021). Tourism research after the COVID-19 outbreak: Insights for more sustainable, local and smart cities. Sustainable Cities and Society. 73:103126. [Link] [DOI:10.1016/j.scs.2021.103126]
8. Chung N, Tyan I, Han H (2017). Enhancing the smart tourism experience through geotag. Information Systems Frontiers. 19(4):731-742. [Link] [DOI:10.1007/s10796-016-9710-6]
9. Coca-Stefaniak JA (2021). Beyond smart tourism cities-towards a new generation of "wise" tourism destinations. Journal of Tourism Futures. 7(2):251-258. [Link] [DOI:10.1108/JTF-11-2019-0130]
10. Gavurova B, Skare M, Belas J, Rigelsky M, Ivankova V (2023). The relationship between destination image and destination safety during technological and social changes COVID-19 pandemic. Technological Forecasting and Social Change. 191:122488. [Link] [DOI:10.1016/j.techfore.2023.122488]
11. Gretzel U, Sigala M, Xiang Z, Koo C (2015). Smart tourism: Foundations and developments. Electronic Markets. 25(3):179-188. [Link] [DOI:10.1007/s12525-015-0196-8]
12. Hamid RA, Albahri AS, Alwan JK, Al-Qaysi ZT, Albahri OS, Zaidan AA, et al (2021). How smart is e-tourism? A systematic review of smart tourism recommendation system applying data management. Computer Science Review. 39:100337. [Link] [DOI:10.1016/j.cosrev.2020.100337]
13. Huang CD, Goo J, Nam K, Yoo CW (2017). Smart tourism technologies in travel planning: The role of exploration and exploitation. Information & Management. 54(6):757-770. [Link] [DOI:10.1016/j.im.2016.11.010]
14. Jiang C, Phoong SW (2023). A ten-year review analysis of the impact of digitization on tourism development (2012-2022). Humanities and Social Sciences Communications. 10:665. [Link] [DOI:10.1057/s41599-023-02150-7]
15. Li Y, Hu C, Huang C, Duan L (2017). The concept of smart tourism in the context of tourism information services. Tourism Management. 58:293-300. [Link] [DOI:10.1016/j.tourman.2016.03.014]
16. Li Y, Su SK, Wong HSP, Li LJ (2019). How 2D semiconductors could extend Moore's law. Nature. 567(7747):169-170. [Link] [DOI:10.1038/d41586-019-00793-8]
17. Munar AM, Jacobsen JK (2014). Motivations for sharing tourism experiences through social media. Tourism Management. 43:46-54. [Link] [DOI:10.1016/j.tourman.2014.01.012]
18. Nadali S (2018). Studying the feasibility of smart tourism with emphasis on the essentials and infrastructure requirements (case study of Mashhad metropolis). Geographical Journal of Tourism Space. 7(28):125-145. [Persian] [Link]
19. Park C, Lee S, Lee CK, Reisinger Y (2022). Volunteer tourists' environmentally friendly behavior and support for sustainable tourism development using Value-Belief-Norm theory: Moderating role of altruism. Journal of Destination Marketing & Management. 25:100712. [Link] [DOI:10.1016/j.jdmm.2022.100712]
20. Shafiee S, Rajabzadeh Ghatari A, Hasanzadeh A, Jahanyan S (2018). Studying the effect of IT on sustainable development of tourism destinations toward developing smart tourism destinations (based on the meta synthetize approach). New Marketing Research Journal. 7(4):95-116. [Persian] [Link]
21. Soltanei N, Salamei H (2014). Attitude of tourists toward the indicators and strategies for tourism development in border regions of West Azerbaijan with emphasis on analytical Fuzzy-Delphi hierarchical approach. Geography & Development. 11(33):113-130. [Persian] [Link]
22. Tassikas AD (2021). Data processing and legal protection in contracts in the technologically innovative tourism sector. European Journal of Tourism, Hospitality and Recreation. 11(1):77-90. [Link] [DOI:10.2478/ejthr-2021-0008]
23. Tribe J, Mkono M (2017). Not such smart tourism? The concept of e-lienation. Annals of Tourism Research. 66:105-115. [Link] [DOI:10.1016/j.annals.2017.07.001]
24. Wang D, Li X, Li Y (2013). China's ''smart tourism destination'' initiative: A taste of the service-dominant logic. Journal of Destination Marketing & Management. 2(2):59-61. [Link] [DOI:10.1016/j.jdmm.2013.05.004]
25. Wang D, Park S, Fesenmaier DR (2012). The role of smartphones in mediating the touristic experience. Journal of Travel Research. 51(4):371-387. [Link] [DOI:10.1177/0047287511426341]
26. Xiang Z, Wang D, O'Leary JT, Fesenmaier DR (2015). Adapting to the internet: Trends in travelers' use of the web for trip planning. Journal of Travel Research. 54(4):511-527. [Link] [DOI:10.1177/0047287514522883]
27. Zargham Borujeni H, Azizi F (2017). Evaluation of the factors effective on development of ancient-historical sites tourism (fuzzy approach). History & Culture. 49(2):9-32. [Persian] [Link]