Geographical Research

In the era of globalization, cities that can render appropriate services the fastest and with high quality to citizens win the interest of people in the world. One of the features of such cities is having various capabilities in rendering timely services from long distances. This research aims to make as assessment of Isfahan’s electronic readiness with regard to the important social, cultural, human, laws, standards and technology indices. With regard to lack of up-to-date information, difference in assessment scales and distinction of these indices from electronic readiness assessment models in the world, efforts have been made to deal with the assessment of Isfahan’s electronic readiness using established quality and quantity elements. The research method is descriptive-analytical. The statistical population includes internet users in the 14 districts and FAVA experts in various organizations in Isfahan. To analyze the data and information, statistical T-tests, Manwitny and multivariate systematic regression have been used. The results of the research show that organizations’ investment in the field of IT and particularly development of human resources is weak, the possibility of remote administrative and service activities is limited, and the organizational infrastructures are inappropriate. The study of research questions show that there was no significant difference between the ideas of FAVA experts and users except for weakness in initial instruments, there was a significant relationship between urban infrastructures and rendering electronic services. In this regard, access of all people and the existence of technical infrastructures are of higher importance.